User Terms and Conditions
Our e-bikes are shared assets, and we need to make sure they are looked after well for everyone in our community. To help us do that, we do have some terms and conditions.
E-bike information
Firstly, please read through our Stroud Community E-bike Manual before coming to pick up your e-bike. It has everything you need to know about riding the e-bike legally and safely, and how to look after it and its accessories.
Reservation fee / donation
You will not be able to pick up an e-bike until you have paid a reservation fee / donation. This is a set amount (£10 / day, £50 / week and £80 / fortnight) which we hope you will allow us to retain as a donation to keep the project going.
However, you will be able to request your reservation fee back after safe return of the e-bike plus accessories should you need to. All money generated through the reservation fee / donation will be held by Transition Stroud and put towards the cost of running the e-bike Hubs., and will enable more people to benefit from using the e-bike, as you have.
Pick-up and return
Before picking up an e-bike from us, you must agree to the following so we can safeguard this resource for everyone. We will ask you to agree to these terms and conditions on pick-up and will not be able to loan you an e-bike unless you can agree to them.
Full terms and conditions of e-bike loan
Users must
Provide photo ID and proof of address that matches their stated contact details on the pick-up day.
Agree to abide by Highway Code’s Rules and Regulations for e-bikes and take responsibility for any accidents caused whilst riding.
Agree to look after the e-bike, battery and other accessories as advised in the Stroud Community E-bike Manual.
Agree to always use the lock supplied to secure the e-bike to an immovable item or inside a securely locked building when not with it, including overnight. Unfortunately our insurance will not cover the loss of the e-bikes unless these precautions are taken.
Agree to return the e-bike and all its accessories on the date and time agreed at booking, and to pay £20 per day overdue for any late returns of any item.
Understand that they may be charged for any damage or loss suffered to either the e-bike and its accessories while they are in their care. We will not be linking tracking data to your personal use of the e-bike.
